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Privacy Policy

Data protection and usage agreement

luucy.ch is an online platform which we make available to the public as well as to companies and private individuals, some of whom are subject to a fee.

  1. Use of luucy.ch
    1. Every use of online platforms leaves traces of data. If you use the offered services without registration, luucy AG only collects technically necessary data and data to improve the offered services. For this purpose we are dependent on cookies, etc., which we use in such a way that you as a user remain anonymous whenever possible. Under no circumstances do we pass on the personal data collected by us to third parties. For the sake of completeness, we must point out that third parties may be able to create a personal profile from various anonymous data. luucy AG has no influence on this.
    2. Your personal data (e.g. title, name, address, e-mail address, telephone number) will only be processed by us in accordance with the current provisions of data protection law. In addition to the processing purposes, recipients, legal bases, storage periods, the following regulations also inform you about your rights and the persons responsible for your data processing. This privacy policy applies only to our website. If you are forwarded to other sites via links on our pages, please inform yourself there about the respective handling of your data.
    3. The personal data that you provide to luucy AG when opening a personal account is required for the individual provision of the services you use. We may need to transfer your personal data to our partner companies for this purpose.
    4. The basis for the necessary and proportionate use of your data is your express consent to this. In addition, we and our partner companies have a legitimate interest in the contractual relationship(s) existing with you. a) If you have given us express permission to process your data, Art. 13 para. 1 DSG (Switzerland) or 6 para. 1a) DSGVO is the legal basis for this processing. b) If we process your data to implement pre-contractual measures, Art. 13 para. 2 DSG (Switzerland) or Art. 6 para. 1b) DSGVO is the legal basis. c) In all other cases (in particular when using a contact form), Art. 13 para. 2 DSG (Switzerland) or Art. 6 para. 1f) DSGVO is the legal basis.
    5. We delete your data if the circumstances indicate that you have not used luucy.ch for a long time. However, if a contract has been concluded with us or one of our partner companies, we document the data required under commercial and tax law for the legally specified periods, i.e. regularly for ten years. The private claim to the deletion of such data is excluded./li>
    6. Wir löschen Ihre Daten, wenn sich aus den Umständen entnehmen lässt, dass Sie luucy.ch seit längerer Zeit nicht mehr nutzen. Falls es jedoch mit uns oder einem unserer Partnerunternehmen zu einem Vertragsschluss gekommen ist, dokumentieren wir die nach Handels- und Steuerrecht erforderlichen Daten für die gesetzlich bestimmten Zeiträume, also regelmässig für zehn Jahre. Der private Anspruch auf Löschung solcher Daten ist ausgeschlossen.
    7. If you have any questions about data processing at luucy.ch, please contact us:
      Reto von Ballmoos, CEO
      LUUCY AG
      Zürcherstrasse 39
      8952 Schlieren
      info@luucy.ch
      www.luucy.ch
      +41 41 552 22 77
  2. Use of partner services on luucy.ch
    1. On luucy.ch you have the possibility to use services of partner companies. Our partners are legally and contractually obliged to comply with the applicable data protection regulations. However, we are neither legally nor contractually obliged nor technically in a position to control or be responsible for compliance with data protection regulations by partner companies. luucy AG is therefore under no circumstances liable for violations of data protection regulations and their consequences caused by partner companies.
    2. For data protection questions concerning our partner companies, please contact them directly.
  3. Right of objection
    1. You have the right to object to data processing at any time within the legally permissible limits. In the case of direct advertising (newsletter), you can also object to the processing at any time without stating reasons.
  4. Right to information
    1. You can request information from luucy.ch at any time whether personal data concerning you will be processed by us. The prerequisite for this is a faultless identification by means of an official identity document. If we have been able to identify you legally, you will receive information in accordance with Art. 8 DSG.
  5. Right to rectification
    1. You have the right to have your personal data corrected and/or completed if it is inaccurate or incomplete.
  6. Google Analytics and Google Fonts
    1. This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
    2. In order to display our content correctly and graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/) on this website. Google Web Fonts are transferred to your browser’s cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font. Calling script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible – but currently also unclear whether and, if so, for what purposes – for the operators of such libraries to collect data.
    3. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/
    4. The legal basis for this processing is Art. 13 para. 2 DSG (Switzerland) or Art. 6 para. 1 f) DSGVO.
    5. Our legitimate interest is the statistical analysis of user behavior for optimization and marketing purposes. In order to protect your interest in data protection, this website uses Google Analytics with the extension “anonymizeIP()”, so that the IP addresses are only processed in abbreviated form in order to exclude direct personal references.
    6. Google LLC as well as YouTube LLC, both based in the USA, are certified for the US-European Privacy Shield Agreement, which guarantees compliance with the data protection level applicable in Switzerland as well as in the EU.
    7. The storage period for the data collected by Google is unlimited.
    8. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link: optout
    9. You can also prevent the entry by setting an opt-out cookie. If you would like to prevent your data frombeing collected in the future when you visit this website, please click here: Disable Google Analytics
  7. Information about cookies
    1. Technically necessary cookies are used on this website. These are small text files that are stored in or by your Internet browser on your computer system.
    2. The legal basis for this processing is Art. 13 para. 2 DSG (Switzerland) or Art. 6 para. 1 f) DSGVO
    3. Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies are not used to create user profiles. This will safeguard your interest in data protection.
    4. The technically necessary cookies are usually deleted when the browser is closed. Permanently stored cookies have a varying lifespan from a few minutes to several years.
    5. If you do not wish these cookies to be stored, please deactivate the acceptance of these cookies in your Internet browser. However, this may result in a functional limitation of our website. You can also delete permanently stored cookies at any time via your browser.
  8. Changes to our privacy policy
    1. The data protection measures are always subject to technical and legal updates. For this reason, we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration. For your renewed visit, the current data protection declaration will then apply.
  9. usage guideline
    1. By using our services, you agree not to misuse them yourself or help others do so. We understand the following actions or their attempt as abusive in particular:
      • Violate the law in any way, including storing, publishing or releasing content that is fraudulent,
      • defamatory or misleading,
      • Publish or share unlawful pornographic or immoral content or content that contains extreme violence,
      • Promote hatred or discrimination of persons or groups of persons on the basis of race, religion, ethnic origin, gender, gender identity, sexual orientation, disability or impairment,
      • violate the privacy or rights of others,
      • the unsolicited sending of messages, advertising, publicity or spam,
      • Sending modified, misleading or false sender information, including spoofing and phishing,
      • Advertise products or services that are not your own without permission,
      • Sale of our services without our explicit written consent,
      • Bypass disk space limitations,
      • checking, scanning or testing the vulnerabilities of a system or network,
      • Violation of our security or authentication measures or other circumvention of these measures,
      • Provide access, manipulation or use of non-public areas or portions of the Services or shared areas of the Services for which you have not been granted permission,
      • disrupting or interrupting a user, host or network, in particular by sending viruses, overloads, flooding, spamming or mail bombing of any part of our services,
      • accessing or browsing the Services and creating accounts for the Services in ways other than through our publicly available user interface, such as scraping or mass account creation.
    2. We reserve the right at any time to take appropriate measures in the event of violations of the usage guidelines without being requested to do so and without setting a deadline and to temporarily or permanently exclude the author from accessing or using luucy.ch.
  10. disclaimer
    1. Our web pages serve the information transfer of luucy.ch as well as the basis of the services offered by our partner companies.
    2. Great attention has been paid to the security and freedom from interference as well as the up-to-dateness of the use of the web pages. Our websites and services are regularly updated and their content updated. Despite the best possible precautions, security and freedom from interference as well as upto-dateness and confidentiality of data and/or content and attachments cannot be conclusively guaranteed.
    3. You use the Internet, the published websites and the services at your own risk. This also applies to emails (electronic mail) and links which lead you to our websites or to links to other websites which we offer you. This also applies to the content of third party websites accessed via links
    4. Luucy AG accepts no liability whatsoever for direct or indirect damage suffered by users of the websites or third parties as a result of any contacts or transactions via the Internet; in particular, Luucy AG accepts no liability for the accuracy, up-to-dateness or completeness of the data or content displayed or transmitted by telephone or electronically.
    5. Liability is specifically (but not conclusively) excluded for transmission errors, technical defects, malfunctions or interruptions to Internet access, illegal interference in network facilities, smuggling in viruses, copying and falsifying data and content, network overload, failure to recognise forgeries, any lack of legitimacy and deliberate or accidental blocking of electronic access by third parties
    6. All rights reserved. Duplication, distribution, use or modification – whether in whole or in part – is strictly prohibited without the written consent of luucy AG.
  11. Imprint
    1. Contact address:
      Reto von Ballmoos
      LUUCY AG
      Sternmattstrasse 3
      CH-6005 Lucerne
      info@luucy.ch
      www.luucy.ch
      +41 41 552 22 77

Lucerne, July 2019